As more and more IT Resellers shift their business models towards that of a managed service provider, it is imperative that vendors acknowledge these changes and reassess how they address the changing needs of their partners.

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#CloudComputing is one hashtag that seems to be applied to almost every tweet that arrives on our Twitter stream. So how do you know which ones are worth the effort of that extra click? I decided to use the @Maildistiller Twitter stream as the basis of a little experiment in an attempt to uncover which #CloudComputing tweeters are ahead of the pack and making the sort of noise that leans towards the retweetable.

I’m holding my hands up; my metrics are very basic and not particularly scientific, so no need to bring that to my attention! I’ve simply based this top tweeters, quick fire list on four things:

1. Use of the #cloudcomputing hashtag.
2. Interesting tweets on #cloud
3. Regularity of tweets/no. of followers.
4. They have appeared on the @Maildistiller twitter stream.

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As well as giving away two brand new iPads in 2011, at Maildistiller we’ve also attempted to tackle some of the pressing issues facing our MSP and Reseller partners and their customers! I’ve recapped on what I believe where (and in many cases still are) the top 12 cloud topics as covered by us in the year that was. Hope you enjoy.

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Legal guidelines versus actual law

Across the various industry sectors there are lists upon lists of rules and guidelines which refer in some way to an organisation’s duty to their employees and customers in reference to online usage and data storage. Yes a number of these ‘legislative rules’ are more often put in place as guidelines or ‘best practice’ as opposed to actual legal requirements but that isn’t a reason to ignore them.

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How can you protect your client’s organisation as Google begins phasing out support for users of Internet Explorer 7, Safari 3, Firefox 3.5 and their forerunners?

“Google to abandon older browser’s” this was the stark headline that appeared on the BBC News website on June 3^rd. The article summarised what many have seen coming for a long time as Google try to discourage users from older browsers which have become outdated, incapable of dealing adequately with new web technologies and even more importantly have become more and more unsecure.

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What happens in your business when you cannot get your email?

When some part of your network fails such as a server or your broadband connection, the first and perhaps most significant impact to any business is normally your email.

A few minutes without email may be manageable but what about a few hours or a few days?

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Google announced the acquisition of Phonetic Arts Last Friday causing lots of excitement in the industry as what such a powerful merger could lead to!

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